Not So Dosa Docile

(It’s spring break and I’m working as a cook at a family friend’s Indian restaurant for free as a favor for the week because I’m a student. Most of the chefs working at the restaurant are Indians that just immigrated here, and they don’t like to talk back because their English isn’t great and they fear getting into trouble. It’s a Friday night and because it’s spring break, there are a lot of people, so many so that there’s a wait to be seated. The restaurant specializes in dosas, which are like crepes, except made of rice batter and black gram. Most people like to add onions or chills to them. It’s also a restaurant that lets you see the chefs making your food.)

Customer: *orders his dosa with onions and then walks over to the counter to watch me cook*

Me: *puts the batter on the pan and then adds the onions, like usual*

Customer: “No, YOU’RE DOING IT WRONG! YOU HAVE TO FRY THE ONIONS SEPARATELY FIRST!”

Me: *taken aback by his tone, but decides to do what he says* “I’m sorry sir. I’ll make it again.”

(I have to dump out the batter I was using because it would be burnt in the amount of time it takes to fry the onions.)

Me: *fries the onions separately then puts it on fresh batter*

Customer: “NO, YOU HAVE TO MIX THE BATTER AND THE ONIONS TOGETHER. START OVER!”

Me: *losing my patience at this point* “Sir, there are a lot of customers behind you and I don’t have time to make your order again. If you don’t like the way we cook the food, you’re happy to make it yourself on your own time at home.”

Customer: *visibly angry* “I’LL HAVE YOU SENT BACK TO INDIA. HOW DARE YOU TALK TO A PAYING CUSTOMER IN THAT TONE!”

Me: *at this point, my patience is completely gone* “I’m an American citizen, so it’s highly unlikely that I’ll be sent back to India for not satisfying your dietary needs. Keep yelling, and I’ll kick you out, or better yet, file a harassment claim.”

Customer: *still not getting it* “HOW DARE YOU! I WANT TO TALK TO THE MANAGER!”

(Before I can respond, the owner comes out to see what’s going on.)

Owner: “I’m the owner. Is there a problem?”

Customer: “YES, YOUR EMPLOYEE IS BEING RUDE AND REFUSING TO SERVE ME!”

Owner: *looks at me* “[My Name], is that true?”

Me: “No, I—”

Customer: *interrupts* “SHE’S LYING. THE LITTLE B**** JUST WANTS TO KEEP HER JOB!”

Owner: “I’m going to have to ask you to leave. First of all, [My Name] doesn’t even work here officially. She’s just helping out as a favor. And second, I don’t serve customers who swear at my employees anyway. So, are you going to leave or do I have to call the police?”

Customer: *thinks for a moment before storming out of the restaurant, still visibly angry*

(And the kicker? He was making such a fuss over an order worth just six dollars.)

Not So Dosa Docile

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