Losing Your Delivery By The Minute

(I’m a delivery driver for a sandwich shop that is known for its speed. It is important to me that I get to the customer and back to the shop for various professional reasons. Today I made a delivery to an office. It’s the weekend so they left a note on the ticket to call them. This is not unusual as offices are usually locked so the customer has to come outside and meet me. I call the customer and this is the conversation.)

Me: “Hello, this is [My Name] from [Store]. I’m in the lobby.”

Customer: “Cool, I’ll be right there. I’m just around the corner.”

(I waited….. and waited. He wasn’t at the address. He was out making deliveries of his own. When my area manager asked why I was gone for 20 minutes at a location less than a mile from our own and I explained, his jaw hit the floor. I didn’t get in trouble, and I’ll definitely be keeping an eye out for that customer again. He didn’t even tip me, too!)

-> Losing Your Delivery By The Minute

Advertisements

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s