We’re Closing Down For You

(I work in a retail portrait studio. Due to circumstances that actually have nothing to do with my company, our location is permanently closing. Until then, it’s business as usual. My associate, who by the way is the sweetest girl on the planet and receives more customer compliments than the rest of us combined, is working alone. The phone rings while she is busy.)

Associate: “Thank you for calling [Studio]. Can you please hold?”

(She places the line on hold for no more than one minute as she finishes helping a customer. When she returns, the caller has hung up. She then receives two calls in a row and has to let one go to voicemail.)

Customer: *on voicemail* “I understand why you’re closing if you treat all your customers the way you just treated me. I called a minute ago and a snippy little girl said ‘can you hold please?’ and hung up— er, put me on hold! That is not a way to treat customers. It is a way to turn them off! I wanted to give you my business but now I’m glad you’re closing. I hope you all lose your jobs!”

(We dodged a bullet, having to deal with that level of entitlement. But the joke is on her. We’re all being transferred to another location — and getting raises.)

-> We’re Closing Down For You

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